Delivery

  • eSIM

The service is available worldwide The eSIM is sent instantly by email after payment on the MySIM website (www.mysim-online.com).

  • SIM Card

Delivery in 48 hours by La Poste (in france) with tracking (excluding weekends and holidays)

The service is also available in Europe postage costs could change - delivery times are from 4 to 10working days

In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time that has been indicated.

In accordance with the legal provisions, in case of late delivery, you have the possibility to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its reimbursement and shipping costs under the conditions of Article L 138-3 of the Consumer Code.

In case of deliveries by a carrier, MySim can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments.