(our eSIMs are sent automatically by email after payment)
What is an eSIM?
The integrated SIM card (eSIM) is only a physical SIM card that has been digitally switched. Like a physical SIM card, an eSIM allows you to connect to MySIM partner networks.
An eSIM is built into your device. Simply activate it with your account information instead of inserting a physical SIM card
Some eSIM-compatible phones, such as the iPhone XS, XR, XS Max and Iphone 11, are also DSDS (Dual SIM Dual Standby). DSDS compatible devices can accommodate both an eSIM and a physical SIM card. So you can have two accounts on one device.
Why an eSIM?
The eSIM is ideal for anyone who wants to get a cheap internet connection on a single smartphone if you want to easily set up your phone with an international operator for extended stays outside your home country.
How can I activate an eSIM?
You will have to go on the product sheet of the country covered by MySIM, to choose an eSIM it is necessary to select during your selection the format (eSIM) on the product sheet
Once the payment made you receive within 5 minutes your eSIM by email (attention on hotmail our email can arrive in the SPAM) thank you to check your mails in the folder Junk Mail.
Please read carefully the user guide included in the email if you want to install your eSIM before your departure for internet use as soon as you get off the plane. Incorrect use will trigger your MySIM plan (count of the number of days of your package.)
A question ?
If you have a doubt about the compatibility of your phone with the eSIM contact us from 9AM to 6PM CET Time (Paris) via our Chat or via the form.